If you wish to cancel and receive a refund within 30 days after your order is placed, but before your listing is entered, there is a $25 cancellation fee. This fee covers what we are charged by the credit card company. We are charged when a client places an order, and we are charged again when we have to enter a refund. If you wish to cancel more than 30 days after your order is placed, but before the listing is entered, a refund cannot be issued. However, your order will remain valid and you may enter your listing at ANY TIME in the future. After your listing is entered, we unfortunately CANNOT issue a refund.
The service you paid for is considered provided once your listing is active in the MLS. However, if you wish to cancel your listing without a refund, that’s not a problem and you will not be charged any additional fee. There is no refund for Keyboxes or Yard Signs after they are shipped due to the cost of shipping.
We do our best to provide outstanding customer service to make our clients happy. If there is ever any problem, or if you feel we did not live up to your expectations, please call our toll-free number. 1-855-866-8339Thank you.